Featured success story

How PTC Auto reduced support operations cost by 40% while improving customer service.

PTC Auto supports customers in seven languages across a catalog of over 250,000 products, where fitment and compatibility questions can make or break a sale. ConnectAI powers engagement, service, and support across their website, social media, and business phone with answers grounded in live catalog context, while human-in-the-loop escalation routes edge cases to the right agent with full conversation history. The result is faster service, stronger buying confidence, and a 40% reduction in support operations cost.

40%

Fewer Tickets

Languages

24/7

Availability

PTC-Auto Assistant

Hi! Looking for mats? What car do you drive?

BMW X5, 2023 model.

Is that the xDrive40i or the M60i? Also, do you need the trunk liner?

xDrive40i. Full set please.

This set fits your X5 perfectly:

All-Weather Mats

$189.99

Cîrjaliu Adrian

CEO at PTC-Auto

"Connect AI helped us provide better service, respond faster, and convert more while cutting support load. The assistant handles seven languages and complex fitment questions with consistency. Users love it."

Roof racks & carriers

How Dakdragerwinkel.nl resolves 3 out of 4 customer conversations end-to-end — starting from a license plate.

Dakdragerwinkel.nl has spent 18 years matching roof racks, boxes, and bike carriers to the right car — every sale hinges on fitment. Their ConnectAI agent answers by kenteken: one license plate, verified against the RDW national registry and the shop's own compatibility data. It recommends carriers that genuinely fit, tracks orders, places products straight into the basket, and hands off with the full transcript when a person is needed.

73%

Resolved without a human

28%

Chats are order tracking

24/7

Fitment advice in Dutch

The Dakdragerwinkel Support agent, live on dakdragerwinkel.nl

Development services

Some teams hire us to build, not to subscribe

These companies came to us for engineering work on their own products — MVPs, MCP servers, and the agent layer that sits on top of them.

Real estate

Kestrel RMS

Kestrel RMS, reachable from the tools its users already have open.

Kestrel RMS is real estate portfolio management software for investors who hold property across multiple legal entities. We took it on as an agentic development engagement: we built the MVP, then made the product both production-ready and agent-ready. The piece that sees the most use is a comprehensive MCP server — it surfaces Kestrel's capabilities inside tools people work in every day, so the platform can be operated from Claude Desktop rather than only through its own screens.

What we built

A comprehensive MCP server that brings Kestrel's capabilities into existing tools such as Claude Desktop — the most widely used part of the engagement.
The MVP build, from concept to a product real users could operate.
Production readiness and agent readiness for the site.
An internal Kestrel agent that navigates the site and understands the platform's terminology.

Kestrel RMS on X Founder on X

Sports betting

Modalsports

Quantitative betting infrastructure, from the models to the live agents.

Modalsports came to us for engineering across their whole betting operation, not for a hosted agent. The work spans machine learning for quantitative and value betting, a new platform built from scratch, and the data management underneath both. We built them an MCP server, and live trading agents that operate against Polymarket. The current phase is the data pipelines that make the betting itself efficient.

What we built

Machine learning for quantitative and value betting.
Live trading agents operating against Polymarket.
An MCP server exposing the platform's capabilities to agent tooling.
New platform development, plus the data management layer beneath it.
A betting assistant their own users interact with directly.
Data pipelines for efficient betting — currently in progress.

"The betting assistant ConnectAI built for us has revolutionized how our users engage. It handles odds inquiries and live stats instantly."

Luca Maurelli — CEO at Modalsports

See it for yourself.

Book a demo. We'll showcase a purpose-built AI agent.