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Knowledge Assistants

Knowledge assistants answer from your own documents and data, grounding every response in approved company truth, so teams and customers get guidance they can rely on.

Not every assistant sells a product

Not every assistant is there to recommend a product. Many teams need something simpler and just as valuable: an assistant that answers questions accurately from their own knowledge. A knowledge assistant is grounded in the material you give it, so it explains, guides, and clarifies instead of guessing.

Grounded in your own documents

Upload your PDFs and documents (handbooks, policies, product manuals, spec sheets), and the assistant indexes them into a searchable knowledge base. At conversation time it retrieves the most relevant passages and answers from them, and can point back to the source it used, so responses stay anchored to your published truth rather than the model's assumptions. The assistant can also be grounded on your website content, keeping public-facing information in sync.

Built for complex, detailed material

This works especially well for dense, technical material (complex services, regulated handbooks, long manuals) where the right answer is buried across dozens of pages. Instead of searching a document themselves, customers and staff ask in plain language and get a precise, sourced answer in seconds.

Turn genuine interest into a lead

A knowledge assistant can do more than answer. When someone digs into the detail and shows real interest in what you offer, it can offer to connect them with your team, collecting their name, email, and what they need through a simple form, and handing that context straight to sales or support. A research conversation becomes a qualified lead, without a hard sell.

Complex service and handbook explorationPolicy and documentation supportLead capture from Q&A conversations